Superhero Qantas Frequent Flyer (QFF) Terms and Conditions

by

Superhero Team

November 9th 2021 3 minute read
  1. Definitions
    1. ‘Eligible Trades’ means buy or sell trades executed in the Bonus Offer Period where full brokerage of $5 is charged (Australian shares and ETF trades). $0 brokerage trades and free trades are excluded.
    2. ‘Share Transfer’ means a successful direct transfer of whole securities (fractional securities not eligible) held on another platform to Superhero using Superhero transfer forms available here.
    3. ‘FX Transfer’ means a currency transfer from Australian Dollars (AUD) to United States Dollars (USD) in your Superhero Wallet.
  2. General
    1. Eligible customers will earn Qantas Points subject to these Terms and Conditions and the Superhero Terms and Conditions (collectively, Superhero QFF Offer).
    2. In addition, the earning and redemption of Qantas Points are subject to the QFF Program terms and conditions that Qantas may vary from time to time. Qantas Points are not transferable, other than in accordance with the QFF Program terms and conditions.
    3. The Superhero QFF Offer comprises the ‘Superhero QFF Bonus Offer’ and the ‘Earn Qantas Points with Superhero Offer’.
    4. Any trades made within Superhero Super are not eligible for the Superhero QFF Offer.
    5. Superhero reserves the right to change, suspend or terminate the Superhero QFF Offer or these Terms and Conditions at any time in its discretion.
    6. Qantas Points are not redeemable for cash.
  3. Eligible Customers
    1. To be eligible for the Superhero QFF Offer, you must:
      1. be a QFF member (see Section 3 below);
      2. have or sign up to a Superhero trading account, be 18 years of age or older and verify your email address; and
      3. provide a valid QFF number in your own name and be eligible to have Qantas Points credited to your nominated QFF Program membership account.
    2. To earn Qantas Points under the Superhero QFF Offer, you must provide Superhero with your QFF number and link it to your Superhero account using the ‘Profile’ tab of the Superhero platform BEFORE trading, transferring shares or transferring currency on the Superhero platform.
    3. You will NOT earn Qantas Points on trades, share transfers or currency transfers that occur before you provide and link your QFF number.
    4. Your QFF number can be linked to one Superhero account in your name only.
  4. QFF Membership
    1. If you have an existing QFF account, you can provide your QFF number to Superhero using the Superhero trading platform.
    2. If you are not an existing QFF member, Superhero and Qantas are pleased to offer complimentary QFF membership to Superhero customers with an Australian residential address(valued at $99.50 incl. GST). If you are not a Qantas Frequent Flyer member, join for free here. Superhero is unable to refund a QFF membership fee if you sign up to the QFF Program via another medium, method or channel.
  5. Superhero QFF Bonus Offer
    1. Bonus Offers are available from 9:00am AEDT on 10 November 2021 until 11:59pm AEDT on 28 February 2022 (Bonus Offer Period).
    2. Bonus Offer 1 (Australian Share Trades): Earn up to 5,000 Qantas Points on your first 10 full brokerage share trades (Eligible Trades) with your Superhero Trading Account:
      1. Earn 500 Qantas Points per trade on your first 10 Eligible Trades:
        1. if you have not made a trade in a Superhero Trading Account the Bonus Offer will apply for eligible trades for your first ten Eligible Trades during the Bonus Offer Period; or
        2. if you have made at least one (1) but less than 10 Eligible Trades in your Superhero Trading Account prior to commencement of the Bonus Offer Period, the Bonus Offer 1 will apply on further Eligible Trades up to your 10th Eligible Trade.
      2. ‘First 10 trades’ apply at an overall account level. Eligible Trades placed under any minor/secondary accounts in addition to your individual account will be counted towards your first 10 Eligible Trades and will therefore affect eligibility for Bonus Offer 1.
      3. $0 brokerage trades and free trades are excluded from the Bonus Offer 1 and will not be counted towards your first 10 Eligible Trades.
      4. You may be eligible to earn Qantas Points on further trades after your 10th trade subject to the conditions of the Earn Qantas Points with Superhero Offer at Section 6.2 below.
    3. Bonus Offer 2 (Share Transfers): Earn up to 10,000 Qantas Points on share transfers:
      1. Earn 5,000 Qantas Points when you transfer A$10,000 or more of Australian shares to your Superhero account within the Bonus Offer Period for a maximum of 5,000 Qantas Points.
      2. Earn 5,000 Qantas Points when you transfer US$10,000 or more of US shares to your Superhero account within the Bonus Offer Period for a maximum of 5,000 Qantas Points.
      3. To earn Qantas Points under Bonus Offer 2:
        1. your share transfer form must be received by Superhero customer service via email or live chat, prior to the end of the Bonus Offer Period. Share transfer forms are available on the Superhero website here; and
        2. the collective market value of the shares transferred to your Superhero account during the Bonus Offer Period must be at least A$10,000 for Australian shares and/or US$10,000 for US shares; and
        3. shares transferred to your Superhero account must remain in your Superhero account and not be transferred out for a minimum of 90 days.
        4. The market value of your securities transferred into Superhero is calculated using the price of the security at the close of business on the day the shares are transferred into Superhero.
      4. You will NOT earn Qantas Points on either Bonus Offer 1 or Bonus Offer 2 before you provide and link your QFF number.
  6. Earn Qantas Points with Superhero Offer
    1. New and existing Superhero customers may be eligible for the Earn Qantas Points with Superhero Offer from 9:00am AEDT on 10 November 2021 (Offer Period).
    2. Australian Share Trades: Earn 100 Qantas Points for full brokerage Australian share or ETF trades during the Offer Period. $0 brokerage trades and free trades are excluded.
    3. FX Transfer: Earn one (1) Qantas Point for every US$5 transferred to your USD Wallet using the USD tab of your Superhero Wallet:
      1. FX transfers from USD to AUD are excluded from this offer.
    4. You will NOT earn Qantas Points for trades and FX transfers before you provide and link your QFF number.
  7. Qantas Points and your QFF Account
    1. Qantas Points will be credited to your QFF account within:
      1. 30 days of your trade;
      2. 120 days of your share transfer being effected; or
      3. 30 days of your currency transfer.
    2. Only whole Qantas Points will be credited and calculated points will be rounded down to the nearest whole Qantas Point.
    3. Qantas Points credited to your QFF account in connection with the Superhero QFF Offer can be viewed by logging in to your Frequent Flyer account at www.qantas.com/frequentflyer