Question Category: Deposits/Withdrawals

May 25th 2021

Can I link my existing bank account to my Superhero Wallet?

You cannot directly link your bank account to your Superhero Wallet. If you want to transfer money from your bank account in near real….

May 25th 2021

How long does it take for funds I’ve withdrawn from my Superhero Wallet to land in my bank account?

The time it takes for funds to land in your bank account may vary depending on your bank. The withdrawal will generally take between….

May 25th 2021

Is there a daily limit for transferring funds out of my Superhero Wallet?

Superhero has a current daily withdrawal limit of $20,000 to help protect your assets from fraud, as stated in our Terms and Conditions.  In….

May 25th 2021

Is there a minimum amount for BPAY transfers?

You must transfer a minimum of AU$100 when making a payment to your Superhero Wallet via BPAY. Heads up: a $1 processing fee will….

May 25th 2021

Is there a minimum amount for PayID transfers?

There is no minimum amount for payments made via PayID.

May 25th 2021

How do I deposit funds using PayID?

To deposit funds using PayID go to your Superhero Wallet, scroll to Deposit Funds, and then Click ‘Copy’ next to the PayID symbol. This….

May 25th 2021

How do I withdraw funds out of my Superhero cash account?

To transfer funds out of your Superhero Wallet simply click on Wallet and go to the Bank Accounts tab. The bank account you transferred….

May 25th 2021

How long does it take for funds to be deposited into my Superhero Wallet?

PayID: Funds will usually arrive in your wallet instantly. Please note: some banks may withhold your first deposit for up to 24 hours. BPAY:….

May 25th 2021

Why can’t I withdraw funds from my Superhero cash account?

The maximum amount you can withdraw at any time is shown in your ‘Wallet’ under ‘Total Cash’, subject to the daily withdrawal limits. Share….

May 25th 2021

Help! I’ve withdrawn money into the wrong bank account.

If you have entered incorrect bank details when withdrawing funds from your Superhero account, please get in touch via live chat or email at….