Can I transfer shares out of Superhero?
Yes. To transfer shares from Superhero, you’ll need to contact the broker you want to move the shares to. The receiving broker will initiate the transfer on your behalf.
What do I do if my broker isn’t on the list to transfer my shares in?
Don’t worry – if your broker isn’t listed, tap Chat with us in your account and we’ll guide you through the next steps.
How do I track my transfer?
You can track the status of your transfer in the Share Transfers section of your Superhero account. You’ll find this in your Profile tab. There, you’ll see updates such as Submitted, In Progress, Completed or Rejected.
What information do I need to provide to transfer shares in?
For digital share transfers in, you’ll need:
- Your broker account details (e.g. HIN or account number)
- A valid government-issued photo ID
- A signature upload
Your account details must exactly match between brokers. If they don’t, the transfer may be rejected.
If your account has more than one signatory, you’ll be redirected to a form upload flow before your transfer can be processed.
Are there any fees to transfer my shares to another person or account?
Moving your shares to another person, legal entity or beneficial ownership (e.g. single to joint account) is called an off-market transfer.Â
There are two types of off-market transfers with Superhero:
- Internal transfer: Moving shares to another Superhero account (for example, to a deceased estate or if the beneficial owner changes).
- External transfer: Moving shares to an account outside of Superhero.
To initiate an off-market transfer with Superhero, complete this form.
A fee may apply to off-market transfers. For details, please see our Fee Schedule.
Please note: For transfers to a deceased estate, specific legal documentation will be required.
Can I transfer Aussie and U.S. shares into my Superhero account?
Yes, you can transfer both Australian and U.S. shares from another broker into your Superhero account.Â
The process can be completed digitally through your Superhero account, available on our web platforms.
- U.S. shares: The transfer is fully digital.
- Australian shares: The process is also digital, but you’ll need to upload a copy of your signature as required by the releasing broker.
Please note: Fractional shares can’t be transferred. Transfers that involve a change in ownership or transfers out of Superhero will need to be completed through a separate process.
How long does a transfer take and are there any fees?
For share transfers in:
You will normally see the shares you’ve transferred into Superhero within 5–10 business days, depending on your broker.
Superhero does not charge fees for transfers into your account. However, be aware that some brokers charge fees when transferring shares out of their account.
For share transfers out:
Fees may also apply for transferring shares out of Superhero. See our full Fee Schedule for more information.
How long does it take to transfer my Australian shares to Superhero?
You will normally see the shares you’ve transferred into Superhero within 5–10 business days, depending on your broker.
Can I transfer my Australian shares from an SRN to Superhero?
Yes, you can move your shares held via a Shareholder Reference Number (SRN) to your Superhero account by filling in the Superhero Issuer Sponsored Transfer Form. There is no cost to transfer your shares to Superhero.
To transfer your issuer sponsored holdings to your Superhero account:
- Please complete and sign our SRN Transfer form located at the bottom of the Superhero website under ‘Forms’ (no digital signatures)
- Prepare a copy of your Government issued photo ID (driver’s licence or passport). It must show your signature.
- Prepare a copy of your issuer sponsored holding statement dated within the last year, containing name, number of securities and SRN.
- Submit your documents to us via chat or email it to hello@superhero.com.au
The transfer form is available here.
👉 Before you submit, check the following to avoid delays:
- You don’t have any unsettled trades or pending orders on the holdings you want to transfer.
- Your name and address exactly match the details held by the share registry.
- The SRN on your form matches your holding statement.
- The shares are not currently under a DRP (Dividend Reinvestment Plan), as this can sometimes cause mismatches.
