If you have any questions or need support with your TermPlus investment on Superhero, please contact our friendly team. We’re here to help with everything from account access to understanding your income payments.

Reach us via live chat or by emailing hello@superhero.com.au.

If you change your mind about your TermPlus investment, you may have 14 days to cancel it and receive your funds back, however this is subject to certain conditions.

Read the TermPlus PDS for more information.

Reach us via live chat or by emailing hello@superhero.com.au.

Early withdrawals are not permitted under normal circumstances. 

Before investing, it’s important to ensure you’re comfortable committing your funds for the full term.

If you’re unsure whether you’ll need access to your funds during the term, it may be worth considering whether a shorter term length is more appropriate.

TermPlus operates on fixed terms, meaning you commit your investment for the selected duration (1, 2 or 5 years). Early withdrawals are not permitted. At the end of your chosen term, your funds will be deposited back into your Superhero Wallet, or you can elect to roll your funds into another TermPlus investment on Superhero.