Are there any fees to transfer my shares to another person/entity (an off-market transfer)?
Transferring your shares to another person or entity is called an off-market transfer. (This is not a broker to broker transfer). There are two different types of off-market transfers with Superhero.
An internal off-market transfer is when you transfer your existing shares to another Superhero account (incl. deceased estates, change of beneficial owner, etc).
An external off-market transfer is when you transfer your existing shares to another entity, external to your Superhero account.
There is a cost to conduct this type of transfer and we pass this cost on.
Please see the Superhero Fee Schedule for further information.
Can I trade ASX shares on weekends and public holidays?
The stock market is only open Monday to Friday, not on weekends or public holidays. You can still place a trade with Superhero on the weekend or on a public holiday but your order will not trade until the market is open.
The ASX is closed for most public holidays. You can find the full list of public holidays where the ASX is closed on the ASX website.
What is the ASX?
The ASX stands for The Australian Securities Exchange. The ASX is Australia’s largest securities exchange and one of the 10 largest exchanges in the world by market capitalisation.
According to the ASX website, ‘ASX acts as a market operator, clearing house and payments system facilitator. It oversees compliance with its operating rules, promotes standards of corporate governance among Australia’s listed companies and helps to educate retail investors.’
What is CHESS?
| CHESS stands for Clearing House Electronic Subregister System. It’s a computer system operated by the Australian Securities Exchange (ASX) that facilitates the buying and selling of shares listed on the exchange. |
There are three ways to hold shares in Australia.
One is through a broker which allocates your shares to a Holder Identification Number, or ‘HIN’, commonly referred to as “CHESS-sponsored”.
Another is through the registry of the company you own shares in, where you will hold shares on a Shareholder Reference Number or ‘SRN’.
Or, you can do so via a custodian, which is a financial institution licensed to hold assets on your behalf for safekeeping. It’s like having a guardian for your shares that is holding regulatory capital in the event of any potential financial stress, which is there to protect your investments.
What time does the ASX open?
The ASX opens at 10:00am Monday to Friday (excluding public holidays). Full information regarding market open times is available on the ASX website.
What are the trading hours for the ASX?
The trading hours for the Australian stock market are 10:00am to 4:00pm Australian Eastern Standard Time (AEST) on trading days – Monday to Friday (excluding public holidays). You can find all information relating to trading hours on the ASX website.
How do I vote at a company’s AGM?
Australian-listed companies each conduct an Annual General Meeting (AGM) where shareholders can participate in decisions such as electing new directors to the board and other resolutions relating to the company’s business.
If you would like your vote lodged at a company’s AGM, you will need to reach out to our team via chat or send us an email at hello@superhero.com.au at least 4 business days before the meeting commences.
What is a Limit Order?
A Limit Order is an order to buy or sell a certain number of shares for a specified price (or better).
Limit Orders expire 30 days after you place the order.
How do I place a trade?
You need to add funds to your Superhero Wallet before you can trade.
Once your Wallet is funded, you can search for a share or go to the ‘Invest’ tab to find and click on the share you wish to buy or sell.
How will I know when my order has been placed?
Once your order has been executed we will send you a text message or push confirmation.
