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Is there a minimum amount for BPAY transfers?

You must transfer a minimum of AU$100 when making a payment to your Superhero Wallet via BPAY. Heads up: a $1 processing fee will be subtracted from the total payment.

Is there a minimum amount for PayID transfers?

There is no minimum amount for payments made via PayID.

How do I deposit funds using PayID?

To deposit funds using PayID go to your Superhero Wallet, scroll to Deposit Funds, and then Click ‘Copy’ next to the PayID symbol. This is your unique Superhero PayID. 

You will then need to go to your bank’s app/website. Once you are there, you will need to select “Email Address” within the transfer section, and enter your PayID found in your Superhero Wallet.

How long does it take for funds to be deposited into my Superhero Wallet?

PayID: Funds will usually arrive in your wallet instantly. Please note: some banks may withhold your first deposit for up to 24 hours.

BPAY: Deposits take 1-2 business days to land in your Superhero Wallet.

Learn more by reading our guide on funding your Superhero account.


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