New Members

The easiest way to move your super to Superhero Super is to:

1. Create a trading account at www.superhero.com.au.
2. Select ‘Add Super Account’ on the Dashboard.
3. Follow the Superhero Super registration steps.
4. You will be required to provide your Tax File Number to create a Superhero Super account.
5. You will have the ability to transfer your existing super to Superhero Super using the ATO’s SuperMatch service and if appropriate, request for a transfer over to your Superhero Super account. Alternatively, you can transfer your super by logging into your my.gov.au account.

Current Members

If you are already a Superhero Super member, you will be able to find your existing super using the ATO’s SuperMatch service and if appropriate, request for a transfer over to your Superhero Super account. Head over to the Profile section of your account on the Superhero Super Member Portal. You are also able to rollover your balance from another superfund via myGov which you can find more details about here.

To transfer your super to Superhero using myGov, see below steps:

If you’re not a Superhero Super member yet, you can create your account here. Once your account is created, your Superhero Super account will show in your myGov account. This can take up to 5 days to appear.

Once complete, follow the below steps:

1. Create or log into your myGov account and ensure you have linked your account to the ATO.
2. Go to the ‘Super’ tab, which will show your existing superannuation accounts.
3. Choose the fund/s you want to transfer to Superhero Super.
4. Select your Superhero Super as the fund you wish to transfer to.
5. Confirm your selection and your funds should arrive in your Superhero Super account in 3-7 business days.

For more information go to my.gov.au or https://www.ato.gov.au/general/online-services/.

Before transferring your super, consider the effect it may have on things like insurance. See a professional if you’re unsure what is best for your circumstances.

Yes! Partial rollovers in or out of Superhero are accepted but there may be some conditions.

Partial rollovers can be selected during the setup process for Superhero Super. You can also select a partial rollover at any time after setting up your Superhero Super account from your Profile tab using the ATO’s SuperMatch service by selecting the ‘Find More Super’ search button.

Super funds have a legal obligation to process rollovers within 3 business days of having all the required information to enable them to do so.

Where there is a delay, you should refer to your previous fund. Some funds can take up to 30 days to transfer your super.

If you wish to transfer or roll out your super to another fund, you will need to complete a rollover via another fund or via the My Gov website. You can also use the withdrawal form on our website to rollover your super.