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Are there any fees to transfer my shares to another person/entity (an off-market transfer)?

Transferring your shares to another person or entity is called an off-market transfer. (This is not a broker to broker transfer). There are two different types of off-market transfers with Superhero.

An internal off-market transfer is when you transfer your existing shares to another Superhero account (incl. deceased estates, change of beneficial owner, etc).

An external off-market transfer is when you transfer your existing shares to another entity, external to your Superhero account. 

There is a cost to conduct this type of transfer and we pass this cost on.

Please see the Superhero Fee Schedule for further information.

Can I transfer my Australian shares from an existing broker to my Superhero account?

Yes, you can. We do not charge any fees to transfer your shares into Superhero.

To transfer some or all of your existing shares to your Superhero account, complete the Superhero Broker to Broker Transfer Form and provide a copy of your government-issued ID. 

Send your signed (electronic signature is not accepted) Broker to Broker Transfer Form and a copy of a government-issued photo ID that includes your signature (e.g. driver’s licence or passport) to us via:

  • chat; or 
  • email hello@superhero.com.au

Don’t forget to include your Superhero account number.

Note: you can only move shares to your Superhero account if you are the registered owner of the shares, and the name on both accounts is exactly the same.

Are there any fees for transferring my shares to/from Superhero?

Superhero does not charge any fees to transfer your shares to Superhero. Some brokers may charge transfer out fees depending on the transfer type, including for US shares transferred from the Direct Registration System (DRS) with a transfer agent.

If you wish to transfer Aussie shares or ETFs out of your Superhero account, we do charge a fee to transfer out ETFs.

There are also fees if you wish to transfer U.S. shares or ETFs out of Superhero. 

Please see the Superhero Fee Schedule for further information.

How long does it take to transfer my Australian shares to Superhero?

Superhero will action your request within 48 business hours of receiving it and your shares will ordinarily be moved to your Superhero account within 7 business days.

In a small number of cases it may take a little longer. You will receive a text message once your shares are available in your Superhero account.

Can I transfer my Australian shares from an SRN to Superhero?

Yes, you can move your shares held via a Shareholder Reference Number (SRN) to your Superhero account by filling in the Superhero Issuer Sponsored Transfer Form. There is no cost to transfer your shares to Superhero.

To transfer your issuer sponsored holdings to your Superhero account:

  • Please complete and sign our SRN Transfer form located at the bottom of the Superhero website under ‘Forms’ (no digital signatures)
  • Prepare a copy of your Government issued photo ID (driver’s licence or passport). It must show your signature.
  • Prepare a copy of your issuer sponsored holding statement dated within the last year, containing name, number of securities and SRN.
  • Submit your documents to us via chat or email it to hello@superhero.com.au

The transfer form is available here.

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