HOW CAN WE HELP YOU?

Home > FAQs > Your Account > What happens if I don’t have access to my phone to get the text and I want to make a trade?

Submit a request

What do you need help with?

Trading Account Help

Super Account Help

Help Logging In

Update Personal Details

Update Email Address

Update Postal Address

Update Mobile Number

Change Name

Superannuation Withdrawal Request

Existing Withdrawal Application?

Manage Superannuation Account

Insurance Help

Request Fund Details

Additional Information

0 / 2000 characters

Please provide your details below so we can assist you.

Your Details

Review Your Request

Please review your information before submitting:

If you submit this form, we will respond by email. Our response to you may contain your personal information.

By clicking "Submit Request", you confirm you accept all risks associated with emailing your personal information. For more information refer to our Privacy Policy.

What happens if I don’t have access to my phone to get the text and I want to make a trade?

You can set up a PIN which replaces SMS confirmations on trade orders. To set up your PIN, click on the Profile tab and select ‘PIN’ and then follow the instructions.