Can I transfer shares out of Superhero?
Yes. To transfer shares from Superhero, you’ll need to contact the broker you want to move the shares to. The receiving broker will initiate the transfer on your behalf.
What do I do if my broker isn’t on the list to transfer my shares in?
Don’t worry – if your broker isn’t listed, tap Chat with us in your account and we’ll guide you through the next steps.
How do I track my transfer?
You can track the status of your transfer in the Share Transfers section of your Superhero account. You’ll find this in your Profile tab. There, you’ll see updates such as Submitted, In Progress, Completed or Rejected.
What information do I need to provide to transfer shares in?
For digital share transfers in, you’ll need:
- Your broker account details (e.g. HIN or account number)
- A valid government-issued photo ID
- A signature upload
Your account details must exactly match between brokers. If they don’t, the transfer may be rejected.
If your account has more than one signatory, you’ll be redirected to a form upload flow before your transfer can be processed.
Can I buy U.S. shares directly using my AUD?
Yes. You can buy eligible U.S. shares using your AUD balance without the need to convert funds to USD first.
Note: As of September 2025, this feature is available on our web platform only.
What types of U.S. orders can I place using AUD?
AUD can only be used for market buy orders for eligible U.S. shares.
Limit orders and sell orders for U.S. shares are currently not supported when using AUD.
Which U.S. shares can I buy with AUD?
This feature is only available for eligible U.S. shares that support fractional investing.
If a stock has the below “Trade With AUD” option, this means it’s eligible.
If a stock isn’t supported, you’ll need to convert AUD to USD in your Wallet and place your order in USD.
Do I pay an FX fee to make this trade?
Yes, Superhero’s standard FX fee of 65 basis points, which is added to the rate applies. This FX fee is the same as when manually converting AUD to USD in your Wallet.
There are no additional fees for choosing to buy U.S. shares directly with AUD. The FX fee is deducted from the AUD amount you enter.
See our Fee Schedule for more details.
Is brokerage included in the AUD amount?
Yes, brokerage is included in the cost of the trade. The standard U.S. brokerage fee applies.
What is the minimum order size when buying U.S. shares with AUD?
The minimum order size when buying U.S. shares directly with AUD is A$10.
