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Can I make additional contributions to my Superhero Super account?

Yes, you can make additional contributions to your Superhero Super account. Additional contributions must be a minimum of $100 and can be made via BPAY. You can find the BPAY contribution details…

I was paid $1,000 in super from my employer, why did I only receive $850 in my account?

Employer contributions into your super are taxed at 15% when received by Superhero Super. The net amount is available for investing. Example: If your employer paid $1,000 into your super account, $150…

If I make a contribution on 30 June will it be included in this financial year?

If your contribution can be successfully processed before 5pm on 30 June your contribution will be included in that financial year. You must contact us, via live chat through our website or…

How do I submit a notice of intent to claim a tax deduction for personal contributions?

If you wish to claim or vary a deduction in relation to a personal contribution made to your Superhero Super account, you can download the Notice of intent to claim or vary…

Can I withdraw money from my Superhero Super account?

Generally, access to your superannuation is only possible when you meet a condition of release. If you have a Superhero Super account in accumulation phase, you are only able to withdraw funds…

How do I request a financial hardship benefit payment?

For details about accessing your super due to Severe Financial Hardship, or Compassionate Grounds please see the ATO website. To request a withdrawal from your Superhero Super account due to a terminal…

How do I request a terminal illness benefit payment?

For details about accessing your super due to a terminal medical condition, please see the ATO website. To request a withdrawal from your Superhero Super account due to a terminal illness, please…

How do I request a temporary or permanent incapacity benefit payment?

For details about accessing your super due to temporary or permanent incapacity, please see the ATO website. To request a withdrawal from your Superhero Super account due to a terminal illness, please…

How do I request a departing Australia benefit payment?

For details about accessing your super because you are departing Australia, please see the ATO website. To request a withdrawal from your Superhero Super account due to a terminal illness, please complete…

What types of withdrawals can I make from a Superhero Retirement account?

A Superhero Retirement account allows you to make two types of withdrawals from your account; Lump sum payments Regular income stream payments More information on these payment types and limits, please read…
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