Home > Support > FAQs

What will happen if I have an existing insurance claim with Slate/ Simple Choice?

If you have an insurance claim in progress on your Slate Super or/ Simple Choice Super account, this will continue to be assessed by the insurer and you will not need to resubmit your claim due to the transfer. Superhero Super will be in touch with you when the insurer provides us with an update on your claim. 

What’s the best way to contact Superhero Super for help?

The best way to contact us is via email. Our email address is super@superhero.com.au.
You can also give us a call on 1300 675 148. 

Do I need to do anything to transfer my funds to Superhero Super?

No action is required from you for your account to transfer to Superhero Super as part of the Successor Fund Transfer. Your Slate Super or Simple Choice Super account will be automatically transferred, and you will become a member of Superhero Super.

23-10_general_CTA-banner@2x

can't find what you're looking for? 

chat with us.